This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name https://zenanaboutique.com/shoppe/ (hereinafter referred to as the “Website”), including the related mobile site and mobile application (hereinafter collectively referred to as the “Platform”).

The Platform is owned by Mable Mathew, and the offline store is called The Zenana Women’s Shoppe, located at Keston Rd, Kanaka Nagar, Nanthancodu, Thiruvananthapuram, Kerala 695003, India (hereinafter referred to as the “Platform Owner,” “we,” “us,” or “our”).

Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If you transact on the Platform, you shall be subject to the policies that are applicable for such a transaction. By mere use of the Platform, you shall be contracting with the Platform Owner, and these terms and conditions including the policies constitute your binding obligations with the Platform Owner.

These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates. For the purpose of these Terms of Use, wherever the context so requires, “you,” “your,” or “user” shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.

1. General Conditions of Use

•To access and use the services, you agree to provide true, accurate, and complete information to us during and after registration. You shall be responsible for all actions done through the use of your registered account on the Platform.

•Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

•Your use of our services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the services meet your requirements.

•The contents of the Platform and the services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents include, but are not limited to, the design, layout, look, and graphics.

•You acknowledge that unauthorized use of the Platform and/or the services may lead to action against you as per these Terms of Use and/or applicable laws.

•You agree to pay us the charges associated with availing the services.

•You agree not to use the Platform and/or services for any purpose that is unlawful, illegal, or forbidden by these Terms, or Indian or local laws that might apply to you.

•You agree and acknowledge that the website and services may contain links to other third-party websites. On accessing these links, you will be governed by the terms of use, privacy policy, and such other policies of such third-party websites. These links are provided for your convenience to provide further information.

•You understand that upon initiating a transaction for availing the services, you are entering into a legally binding and enforceable contract with the Platform Owner for the services.

2. Limitation of Liability

•You shall indemnify and hold harmless the Platform Owner, its affiliates, group companies (as applicable), and their respective officers, directors, agents, and employees from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms of Use, Privacy Policy, and other policies, or your violation of any law, rules, regulations, or the rights (including infringement of intellectual property rights) of a third party.

3. Force Majeure

•Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.

4. Governing Law & Jurisdiction

•These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.

•All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Thiruvananthapuram, Kerala.

5. Contact Information

•All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.